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SENIOR EXPRESS
Call 803-926-7933Answered 24 hours a day, 365 days a year.
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Our Services

Nine kinds of trip, one standard of care: we come to the door, we go in with you, and we bring you home. Non-emergency transportation across Columbia and the Midlands, seven days a week.

Medical transportation

Medical appointments

This is most of what we do. Primary care, cardiology, oncology, orthopedics, wound care, labs, imaging, physical therapy — the appointments that come around again and again, at Prisma Health campuses, Lexington Medical, VA clinics and private practices across the Midlands.

We build in time for parking, for the slow walk in, and for the check-in desk. If the appointment runs long, the driver waits; nobody gets left in a lobby because a clock ran out. Tell us the appointment time rather than the pickup time and we will work backwards for you.

Outpatient surgeries

Same-day surgery centers will not discharge a patient who has been sedated to a taxi or a rideshare, and they will not release them alone. We drive people in, and we come back when the nurse says they are ready — not on a fixed guess.

The ride home is slower and quieter, and the driver walks the passenger inside and stays until someone is with them or they are settled. If a family member wants to be called when we are twenty minutes away, we do that.

Dialysis treatments

Dialysis is three days a week, every week, and it wears people down. We set up a recurring schedule so the same routine repeats without a phone call each time, and our drivers know that the ride home is not the same as the ride there — slower steps, more help, less conversation if that is what is wanted.

If a treatment runs long or a patient comes off the machine unsteady, we adjust. Consistency is the entire point of this service.

A Senior Express driver standing beside his car outside a brick clinic entrance in Columbia, waiting for his passenger to finish her appointment.

What “door-to-door, hand-to-hand” actually means

  1. 1. The driver comes to the door. Not the curb, not a text message from the street. They knock, they introduce themselves by name, and they wait while coats, keys and paperwork are gathered.
  2. 2. They walk alongside. An arm to hold down the steps, the car door held open, help easing into the seat, the seatbelt fastened, the walker or travel wheelchair folded into the trunk.
  3. 3. They go inside with you. Through the lobby, to the right desk, checked in with the receptionist — and back to the same spot when you are done.
  4. 4. They hand you over. To a nurse, a family member, or safely inside your own home. Our passengers are never handed to an empty sidewalk.
An older man walking with a cane beside a companion toward the entrance of a brick medical building.

Recurring rides: arrange it once, and it simply happens

Dialysis three mornings a week. A six-week course of physical therapy. Chemotherapy and infusion appointments that run to a schedule somebody else set. A specialist visit that comes round every month whether you feel up to it or not.

For all of those, we set the ride up once as a recurring arrangement and then it repeats — same routine, same time, same expectations. You are not calling a dispatcher on Monday morning to explain your own treatment schedule again, and you are not starting from scratch with a stranger who does not know that the journey home is the harder half.

Where we can, we keep the same drivers on the same recurring schedule, so the person at the door is a familiar face. For someone already tired of managing their own care, predictability is the whole point: one less thing that has to be arranged, checked and worried about every single week.

Set up recurring ridesCall 803-926-7933

When you use the form, please mention the recurring schedule in the notes field — the days, the times and the clinic — and we will call to confirm the whole pattern rather than a single trip.

Everyday life, errands and outings

A companion carrying two paper grocery bags in to a sunlit kitchen counter while the older woman she drove home stands beside her, laughing.

Mobility: what we can handle

Our passengers ride in comfortable cars, so the one thing we need is that the passenger can transfer into a car seat — on their own, with a cane or walker, or with a steady arm from the driver. Walkers and lightweight travel wheelchairs ride along in the trunk.

We do not have wheelchair lifts or ramps, so someone who must remain seated in a power chair needs a lift-equipped provider instead. Describe the situation on the phone and we will tell you straight whether we are the right fit for your family.

Call 803-926-7933

Request a ride

Request a Ride

Tell us where and when. Every field marked required helps us get the right driver to the right door.

How does the passenger get around?

Send this any time, day or night. We confirm every request by 7am the next morning — and if you need someone now, call 803-926-7933 and a real person will answer.

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